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We receive communications by e-mail, by fax, and by regular mail. Of course, we also talk with our customers on the telephone.

We've gone through our scattered files, put them all in one place, and have decided to display some of them on this page to share our enjoyment with our friends and customers.

They are in no particular order, and to avoid identity theft and spam, we do not list contact information.

We have edited many of these communications to remove spelling or grammar errors, and have left off portions which ramble or wander on to other subjects. We have also not included all correspondence we have received, as many are redundant, and that might run the risk of boring you, our dear reader.

We want to thank all of you who said good things about our invention. No matter how successful we become (or even if we go broke) we will always have your kind words written in our hearts. We are happy to know we have impacted so many lives in a positive way.

If we did not include your comments in this website, we apologize, but be assured, we have read them all very carefully, and taken all your suggestions into consideration. Heartfelt thanks to each and every one of you who wrote or called!

If you are a Dreamhelmet user we would love to have your comments also. As you know, you may contact us by e-mail, regular mail, telephone, or FAX. We do hope to hear from if you have any concerns, questions, or comments. A real person will respond to all communications promptly, not an impersonal automatic e-mail responder.

Please let us know if you object to publication of your correspondence with us. We promise your personal and/or contact information will never be shared with third parties.

Thank you very much for your support of the Dreamhelmet - King of Sleep Masks!

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About two months ago I purchased two Dreamhelmets - one for me and one for my boyfriend, Dave. We both think they are terrific!

I used mine on a recent business trip from Baltimore to Toulouse, France. In addition to making my airline travel more comfortable, my Dreamhelmet proved a godsend during my three night stay in Toulouse. I was unfortunate enough to have a hotel room which backed up to a very noisy street, which also happened to sport a flashing green neon sign in close proximity to my window! Were it not for the Dreamhelmet, I know the sound and the light from the street would have left me sleepless and ill-equipped for my meetings - and perhaps driven me to do something that would later on be characterized as an ugly "international incident!"

Dave also gives his Dreamhelmet a rave review. Dave is an airline pilot, and he regularly uses his Dreamhelmet when he must go to bed before sundown or sleep long after sunrise to prepare for his flying schedule. He also uses his Dreamhelmet to get a refreshing snooze on "deadhead" legs. The Dreamhelmet should be standard equipment in every pilot's flight bag!

The Dreamhelmet always arouses curiosity when people see it - and we always offer an enthusiastic review of the product. We hope this positive "word-of-mouth" advertising translates into additional sales for you.

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5/3/08: Starts with our letter confirming purchase

Dear Jennifer,

Thank you for ordering two Outdoorsman Dreamhelmets. We greatly appreciate your purchase - your order is on its way.

We also love hearing from our customers about our product and/or service. If you wish to write us, please send to my attention, thanks.

Joe Hart
VP Customer Service
Then customer replied:
jen wrote:
Hello there, we were so surprised at how quickly the order came!
I'm trying mine tonight for the first time. Very nifty invention - we saw it and both had to have one because we are always trying things to keep the light out. Bed, Bath and Beyond sells something that's more comfortable than other eye masks. It's cupped instead of tight over the eyes. But, it comes apart and isn't worth the $10 that it costs. This invention has so many features. I'll write again once I check it out a few nights.
Thank you,
Jen

Wed, 5/7/08: We wrote back
Dear Jen,

Thanks so much for your positive comments about the Dreamhelmet. Once you get used to sleeping with one you never want to go back (in my case anyway).

It's funny you should mention BB&B. A few years ago we checked out their store and saw they really had nothing interesting beyond the usual bed stuff to help folks sleep. We tried to get them interested in the Dreamhelmet and they turned up their nose - rather rudely, too.

Sweet dreams!
Joe Hart

Customer replied again:
Hi again, I had the best sleep that I've had in awhile! Thanks again!
Jenn
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I wanted to write and let you know my wife absolutely loves the Dreamhelmet. she sleeps even better that she was expecting, and getting better sleep has helped her mood tremendously. When she's happy, I'm happy!

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We bought our Dreamhelmet sleep masks over a year ago and used them for a long trip from the US to Asia. We can't express enough how fantastic they were at helping us get some quality sleep for such a long flight, and we've used them every night since!

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I have had migraine headaches all my adult life and I have used eyemasks for years, but when I needed one this time I decided to look for something different. I kept running into recommendations for the Dreamhelmet everywhere. Well, we got our two yesterday in the mail. I used it last night and it is the best sleep I ever got!!

The Dreamhelmet is high quality and made to last I can recommend them to everyone.

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I love the Dreamhelmet. I've had one for three years now and getting one for a friend who just had a baby! She will be needing some extra sleep.

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Just want to let you know the Dreamhelmets you sent are perfect and I am going to buy a couple for my parents.

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I've had a Dreamhelmet sleep mask for over two years and it is the best thing that I ever bought on the Internet. I love it so much that I take it everywhere! In fact, I bet it's been around the world twice! I'm buying them for some friends for Christmas and I know they're going to love them.

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I'm pleased to say my Dreamhelmet arrived quickly and I've had a chance to test it out over the last few nights.

I want you to know how completely brilliant I think it is. I use it for an afternoon nap and woke up thinking it was the middle of the night. A million thanks for a super product. I love it!

I purchased my Dreamhelmet some six months ago. I am a night shift worker and never slept well during the day, but the Dreamhelmet has changed all that I'm able to sleep whenever I want to.

I do use the supplied earplugs which, by the way, are the most comfortable that I have ever used. All this gives me great sleep, however light or noisy it gets outside my bedroom door.

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Thanks so much for the prompt service, and you are so right. The wonderful comfy pillow allowed me to sleep in for the first time in weeks.

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Thanks for the Dreamhelmet which arrived very promptly. It does what it says in the advertising. It really does block noise and light and provide a comfy pillow.

The pillow earplugs, mask, and clock combination are fantastic. Great product and great service!

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Our Dreamhelmets arrived last weekend - thanks so much! They are really comfortable. We are really looking forward to trying them out on our next camping trip and sleeping in an extra hour or two.

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I have been using sleep masks for years but the Dreamhelmet is much better than what I've been using. It does not irritate my ears like other masks did. Just thought you would like to know.

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I just tried out the Dreamhelmet -- it works great! At the same time I'm glad I'm buying something from a company that still makes a product in America.

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Thanks, I love your sleep mask. It really brings together the best of everything! I somehow let my old one out of my sight and lost it on vacation. I'm so glad to get the new one -- I love the color too (Blue Heaven).

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Just a followup. My Dad loves your mask. We will probably be placing another order in the near future for my brother who also works at night and sleeps in the daytime.

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I recently purchased a sleep best for you and have been using for about six months the mask is very effective sleep aid, but I have one question. I have seen other masks that claimed to do the same as the Dreamhelmet, that is block light and sound, but your website claims you have a patent. What gives?

We do have a patent. Ours is the world's first sleep mask to block light and sound. Ours is a utility patent; the strongest kind. Any other product that tries to copy our product does must find a loophole in our patent or they cannot legally sell in the US or Canada.

There are a couple of products marketed on internet that we believe infringe on our patent. Hopefully, we will be able to collect damages sometime in the future.

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I received my mask and love it. I took a nap today and the light didn't bother me. I use the earplugs also, as it really cuts out the sounds of my wife snoring. The Dreamhelmet combined with its earplugs really stops the sound!

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I am writing to thank you again for sending me the Dreamhelmet. It was so fast. It works very well to keep out the lights and sound completely. It does what it's supposed to do and is so comfortable!

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You have created a very high quality sleep mask because it allowed my husband to sleep "like an angel" as he put it. And he isn't normally like that. I think that the comfortable pillow makes you feel like you were in your own little world and is actually very comforting.

I bought one of your fabulous Dreamhelmets to go traveling two years ago and I've been delighted with it. I still use it regularly as it is so comfortable!

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Your sleep mask is now essential for me as I am a nurse and work the overnight shift. I really love your product and feel is one of the best investments I’ve ever made.

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My husband and I both have had a chance to put our Dreamhelmets to use and we love them. We will definitely pass on or what a great product it is to friends and family. Your friendly service has made our purchase even more enjoyable.

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The Dreamhelmet was a gift for my Mom’s birthday and she’s really very happy with it. Thank you for such a great product! We received it so quickly I was astounded! Thanks very much. When I'm ready to take my trip I’ll get myself one too.

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I bought the Dreamhelmet a couple of months ago and have been sleeping very well with its help. When looking for in the Internet I almost ordered one where the ads said it blocked 50% of the sound. The Dreamhelmet looked more substantial, so I decided to get yours. I thought you had a patent on the Dreamhelmet concept, but the other company that he has a patent too. What's up with that?

That's a very good question. We do have a utility patent – the strongest kind of patent..

Jim de Cordova was the first in the world to come up with the idea of combining a sleep mask with sound blocking. The pillow portion which carries the sound-blocking material completes the comfort (touch) part of the three-part idea (blocking sight, hearing, touch).

Some time after Jim’s patented invention was made public, a couple of people got the bright idea of just leaving off the pillow (touch) part and trying to devise a sleep mask that also, somehow, blocked some sound. Both of the products we know of are partial knockoffs inspired by Jim’s invention.

As far as their claims to block 50% of sound; I can say that, without earplugs, that number is a fabrication, as are their claims of product originality. In my opinion, figures more like 5-25% sound blocking (depending on which product) would be more realistic.

The patent that you mentioned is only a design patent. This means he legally can only make and sell the one item you see on his website. It has almost nothing over the ears; it blocks almost no sound.

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I've tried many sleeping masks in the past but most are just too flimsy to do the job. The Dreamhelmet mask is sturdy and comfortable. It truly cuts out the light. The concept of dimming light and sound all wrapped up in the cozy pillow works so well for me, I'm amazed someone didn't think of it before. It is pure genius! You have a lifetime customer!

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I used the Dreamhelmet last night and had the best sleep I've had in a long time. I usually wake up two to three times in the night and usually about an hour before the alarm rings. With the Dreamhelmet and the alarm watch you sent I stopped being nervous and slept right through. Your little alarm woke me up gently and right on time! Getting enough sleep puts me on a natural high!

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I'm a hiker and a camper and two years ago I bought the Dreamhelmet and use it often, but sometimes I keep forget to take it with me when I go out. So, as extra protection I ordered two more - one for my car and one for my pickup. You have invented a special product for the outdoors

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I'm pleased to see the Dreamhelmet is such a high quality product. Intelligently designed and well made in the USA. Unfortunately not very many products can make the same claims nowadays.

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Thank you for creating such a neat product. I bought a Dreamhelmet from you a few months ago and liked it so much that I got one for my brother too. I’d probably find it hard to sleep without the Dreamhelmet now.

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I wanted to say thanks for fast service on the Dreamhelmet order. It got here in time for my trip. I really slept quite well on the plane with it. I never realized how much difference a sleep aid that blocks light and sound could make.

I was the most lively one with the most energy when we started our tour, thanks to you.

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I live in Alaska and your Dreamhelmet it has made both the long cold winter in the long light summer more like living life in a normal part of the world. Your sleep mask is the best there is (but you already know that). The combination of light and sound blocking with a pillow is a stroke of genius!

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I am writing to say how much I totally love the Dreamhelmet. The whole package shows so much thought has gone into this invention. I especially love the secret pockets. I placed my rings in them at night put them back on when I wake up. Everybody should have one!

I have been using the Dreamhelmet for over two years and it is the greatest. I'm overly sensitive to noise and light and since using the helmet have had no trouble at all. I always remember to take the mask when I wherever I go and I have ordered several more for gifts.

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I just wanted to write and say thanks for the efficient service and the super product. It arrived quickly considering it had to come all the way from the US to Australia. The Dreamhelmet idea and the product itself is such a brilliant concept!!

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Just wanted to drop you a note and let you know that my husband and I are thoroughly enjoying our Dreamhelmets. We have been able to get so much extra sleep that we feel wonderful the next day and are ready to really enjoy life.

PS - I am a little hesitant to mention it, but suffice it to say that Martin (my husband) has had more energy at night too – thanks!!!

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I just wanted to thank you for your awesome customer service. You answered all my questions perfectly, and I wanted to let you know that the Dreamhelmet is everything you said it was and more. I have been sleeping so well with it! I’m going to tell my friends.

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I just wanted to write you something you could post on your website if you wanted. The Dreamhelmet has been wonderful for me and my family. I am able to take naps on the porch or anywhere else in the house and not be disturbed by the children. It's made a great difference in my life and I want to thank you and all those associated with the production of this wonderful invention.

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Thank you for the fantastic product! It so much better than I expected and extremely comfortable and well made. I've actually managed to sleep past eight o'clock all weekend without anyone disturbing me. What a difference to wake up naturally!

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Just wanted to let you know that the mask arrived in time for my trip without paying the extra for overnight shipping. Tell Bob I really appreciate his suggestion not to spend the extra money. The Dreamhelmet is truly a dream come true. I was able to sleep or a very long flight and I arrived with very little jet lag for a change.

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I'm on my third Dreamhelmet and still going strong. They are durable and well made but I use them every night and I wash them so frequently so I've been wearing them out.

I love them anyway and hope your company never goes out of business. I've come to depend on them to get a good night’s sleep or even a nap during the day. I love your product and love your company.

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I’ve had time now to try out to Dreamhelmet during the day and during the night and I must say that I am very impressed with it. Your shady tree theory works like a charm I can hardly hear dogs barking or any activity outside of my little cocoon. I would just like to thank you and Jim, the inventor, for making such a fine product.

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I just wanted to say thank you so much for the Dreamhelmet I slept through till 9 a.m. Barking dogs and construction work going on all over our neighborhood. How I wish I'd bought one of these years ago. Now I never go anywhere without it.

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Thanks for much so much for your kind words, it really made my day. The Dreamhelmet has really revolutionized my life. For the first time in years I’m able to really recommend a fantastic product (I didn’t fail to notice you make them in the USA, too).

After using the mask for a while I began to realize that many of my health problems were due to a lack of sleep and I didn't even know it. Thanks to the Dreamhelmet I think I'm on my way to a happier, fuller life.

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I ordered several Dreamhelmets last year before Christmas. My family loves them. They're clearly the best sleep aids in existence. I have tried just about every other silly mask on the market over the past years.

You have great customer service and product. Our entire family is/are your customers for life.

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Thanks for your kind words on the phone the other day. I wanted to write and let you know how much I appreciated the Dreamhelmet. As I said, I have suffered from insomnia for most of my life and have tried many ways to improve my sleep. The Dreamhelmet has shown me the way the extra sleep. Through its “shady tree” effect it has calmed my mind and soothed my senses so that I am able to get a lot of extra sleep and I'm feeling much better every day.

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My sleep mask arrived a week ago, and I was delighted to see that the pillow was adequate and I was able to fit most comfortably around my head. The Dreamhelmet is very well made, and I expect to order one or two more in the near future.

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I love the Dreamhelmet for several reasons. The shady tree effect really works for me and lets me go to sleep faster and sleep longer and more soundly. Secondly, the secret pockets are such a great idea for storing my reading glasses so I have zero chance of breaking or misplacing them. Last, but not least, is the fact that the ample pillow and facemask keep my hair in place so it just requires a little brushing out in the a.m. and I'm all ready to go. Some other sleep masks I used before have thin straps that tangled in my hair or left an impression in my hair that ran all the way around my head.

My doctor diagnosed me with fibromyalgia. He says that one of the symptoms is tiredness and pain in various parts of the body. He prescribed some pills and said that getting more sleep can go a long way toward curing this problem.

I didn't really understand everything he told me (he's a foreign doctor) but I did buy one of your Dreamhelmets. I wanted to let you know that the extra sleep I got with it has really made a big difference in the way I feel.

You should advertise your Dreamhelmets at internet sites that have to do with medical problems, and fibromyalgia in particular. I think you could help a lot of people.

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I noticed on your site that you are giving free Dreamhelmets away to soldiers and sailors on active duty. I think that is so awesome and I want to say that I really appreciate it. I don’t know of any other company on the Internet doing that for our soldiers.

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I want to thank you so much for your offer on your website to send your Dreamhelmet to soldiers. I sent one to my son and he wrote back and said that it was a great help for sleeping on base. He was not allowed to take it with them in the field but he says everybody asks about it and he has to hide it so someone doesn’t “borrow” it

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Thanks for taking my order over the phone. Thanks also for telling me about the free watch special. I have been trying out the Dreamhelmet and the alarm watch and it has been helping me sleep and wake up much better.

I know when I place the watch in the secret pocket but it will wake me up on time and I will not oversleep. This takes all the worry out of sleeping for me. I'm able to get a great night's sleep and wake up on time, just like your website says.

I appreciate your wonderful service, products, and freebies. I will definitely recommend the Dreamhelmet.

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Just a little feedback to let you know that you have a wonderful sleep mask. It is comfortable because it doesn't wrap tightly around my head like some other sleep masks have. The chinstrap is not confining at all but it does keep the Dreamhelmet from sliding up over my head. This is a great design and a superior product. Other sleep masks with thin straps that go around the head always used to leave my hair looking terrible in the morning and I could never seem to brush out that that line in my hair. With the Dreamhelmet I never have to worry about that.

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Wow! I never tried anything so comfortable. The chinstrap doesn't let the Dreamhelmet shift at all, even though I don't have to put it very tight. The pillow is comfortable and actually keeps my hairdo in place, unlike other sleep masks I have tried where their thin straps get tangled up in my hair. I'm going to buy a couple of these for some friends.

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I'm a truck driver and sleep in my cab when I get tired and whenever my schedule permits. I find it a lot easier to get to sleep using the Dreamhelmet. Driving a truck is a big responsibility - if you go to sleep at the wheel you can hurt a lot of people, including yourself.

I wish some automobile drivers out there would get a Dreamhelmet and do the same thing I do. Dozing off while driving is a major cause of serious highway accidents. I know you have mentioned that on your website and I wish it could be made into a big deal for the public.

I worry when I see automobile drivers on the road zipping in and out of traffic like they were professional race drivers. Then I see some of them weaving over lanes like they are drunk or about to go to sleep – or both!

Then later on down the road I see a car in the ditch or tangled up in a serious accident. About half the time it’s one of the same cars I saw driving funny before.

If these drivers would just carry a Dreamhelmet in their car they could take a little nap if they are tired or a little tipsy – before they get back behind the wheel and risk their lives.

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We have a new baby. I have a Dreamhelmet and share it with my wife. We take turns getting up when baby cries. One of us uses the Dreamhelmet and sleeps one takes care of the baby - then we trade off. It really helps us get a lot of extra sleep. I appreciate this thoughtful product and so does my wife (I hope the baby does too).

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I'm in law enforcement. I work in and around LA. I pull a lot of night shift work and I see serious accidents out there on the road every night.

A lot of these accidents could be avoided if the drivers would not get behind the wheel when they were tired. I bought one of your Dreamhelmets and it really helps me to get a little extra sleep whenever I get a break. In fact, I would rather take a nap than eat donuts (that’s a joke). It helps me stay extra alert.

In my opinion, it would be a good idea to make it mandatory that everyone who drives should carry a sleep device just like the Dreamhelmet. If you go out in a boat and the Coast Guard stops you, you are required to show that you have a life vest for every person on board. I think it would be a great idea to require drivers to carry something that will allow them to take a nap in case they become tired – and require them to do so.

I love working in law enforcement, but it depresses me to see so many lives unnecessarily wrecked when a simple item like a Dreamhelmet might prevent the accident that caused it.